Privacy Policy

This Privacy Policy explains how Krismo (also referred to as “Kriyum-SMO”, “we”, “us”, or “our”) — a product of Dezynum Software Services OPC Pvt Ltd, operating under the WeYug brand — collects, uses, discloses, and safeguards information when you use the Krismo web application and related services (the “Service”).

By creating an account or using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

1. Who we are

The data controller is Dezynum Software Services OPC Pvt Ltd, Sector 44, Gurgaon, Haryana 122003, India. You can reach us at info@weyug.com.

2. Information we collect

Information you provide

• Account & organization details — your name, email address, password (stored only as a secure hash), and the organization and brand names you create.
• Connected-platform credentials — for each social platform you connect, the developer-app credentials and/or access and refresh tokens needed to publish on your behalf. These are encrypted at rest (AES-256-GCM) and are never exposed through our API.
• Content you create — posts, concepts, captions, links, and the media (images, video, documents) you upload or generate for publication.
• Billing information — plan selections and the identifiers returned by our payment processor. We do not store your full card or bank details (see §6).

Information collected automatically

• Usage & log data — actions in the dashboard, API requests, timestamps, IP address, and browser/device information, used for security, rate limiting, and diagnostics.
• Cookies — a session cookie to keep you signed in and a small cookie remembering your active brand. See §11.

Information from connected platforms

When you connect a social platform, we access — through that platform’s official API and only within the permissions you approve — the data required to publish and verify your posts (for example, your page/channel identity, the published post’s ID and link, and delivery status). We do not collect your social contacts or messages.

3. How we use your information

• To operate the Service — compose, schedule, publish, and verify posts across the platforms you connect.
• To generate content with AI when you choose to, and to meter the AI credits your plan includes.
• To authenticate you, secure your account, isolate each brand’s data, and prevent abuse.
• To process subscriptions and payments.
• To provide support and to send essential service notices.
• To comply with legal obligations and enforce our Terms.

4. Social platform integrations

Krismo acts on your behalf using credentials you supply or authorize. We only perform the actions you initiate (e.g. publishing a post to the platforms you selected) and the read-backs needed to confirm publication. Your use of each platform is also governed by that platform’s own terms and privacy policy. You can disconnect any integration at any time from the Integrations page, and you may revoke access directly from the platform’s own settings; on disconnection we stop using, and delete, the associated tokens.

5. AI-generated content

When you use Krismo’s AI features, the prompts and inputs you provide are sent to third-party AI model providers to generate text, images, or video. We use these providers only to fulfil your request. Do not submit information through AI features that you are not authorized to share.

6. Payments

Payments are processed by our third-party payment processor (Razorpay). Your card/bank details are handled by the processor under its own security standards; we receive only transaction and subscription identifiers, never full payment credentials.

7. How we share information

We do not sell your personal information. We share it only:

• With the social platforms you connect, to publish the content you direct us to publish.
• With service providers that help us run the Service — hosting/infrastructure, the payment processor, and AI model providers — each only to the extent needed to perform their function.
• For legal reasons, when required by law or to protect our rights, users, or the public.
• On a business transfer, as part of a merger, acquisition, or sale of assets, subject to this Policy.

8. Data retention

We keep your information for as long as your account is active and as needed to provide the Service. You may delete content, disconnect integrations, or request account deletion at any time; we will delete or anonymize your data within a reasonable period thereafter, except where we must retain it to meet legal, tax, or security obligations.

9. Security

We apply appropriate technical and organizational measures, including encryption of integration credentials and OAuth tokens at rest (AES-256-GCM), hashed passwords, access controls, per-brand data isolation, and rate limiting. No method of transmission or storage is completely secure, but we work to protect your information and to respond promptly to any incident.

10. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to withdraw consent. You can exercise most of these directly in the dashboard (edit your profile, disconnect integrations, delete content) or by contacting us at info@weyug.com.

11. Cookies

We use strictly necessary cookies for authentication and to remember your active brand. We do not use advertising cookies in the dashboard. Blocking essential cookies may prevent you from signing in.

12. Children

The Service is intended for businesses and is not directed to individuals under 18. We do not knowingly collect data from children.

13. International users & governing law

The Service is operated from India. If you access it from elsewhere, you consent to the processing of your information in India. This Policy is governed by the laws of India.

14. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by the “Last updated” date above and, where appropriate, communicated to you.

15. Contact us